Information

Postage

Current postage is as follows: 
Standard Delivery (4-12 working days) £3.70
FREE Postage for orders over £75
Currently we only ship to the UK. 
Please allow 14 working days before chasing up orders
 

Returns

We accept returns within 14 days of receipt. If we recieve your item after this period it will be returned to you and no refund will be issued.

Please check for any damage/defects on receipt of your items & notify us straight away. Any issues reported after 14 days will not be refundable.

If you are unsure of the returns address please contact us at bellaroseboutique1@outlook.com quoting your order number.

Please include your packaging slip with your return so that we can locate your order. 


All items must be returned in the original packaging in unused & undamaged condition. Stained items/Items smelling of cigarette smoke will not be accepted.

 
Please note that the delivery charge (if applicable) & the returns cost are non refundable.


We reserve the right to refuse a refund if items are not returned in a satisfactory condition or are not sent back within the 14 day period.


This does not affect your statutory rights as a consumer. 


We recommend that all items are returned via trackable service and that you retain proof of postage until you have received your refund

Please allow up to 7 working days for your refund to be processed once we have received your item back.